- (610) 435-0661
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2324 Washington St
Allentown, PA 18104 - email: timsmith@fast.net
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Visit Our Website: www.timsmithconsulting.com
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Tim Smith Consulting
Customized Workplace Training. A Management Training Corporation
Tim Smith Consulting is a management training corporation located in Allentown, Pennsylvania. Our corporate mission statement is “to provide our customers with quality classroom instructor led business skills training.
We are very results oriented in our approach and can show our customers specific benefits. Our approach has been proven over and over so that we can ensure the success of our customers in reaching their specific goals. At Tim Smith Consulting, our philosophy and our approach is simple: practical proven techniques and customer satisfaction.
Tim Smith is the President of Tim Smith Consulting, which is a management and workplace training organization located in Allentown, PA. Tim has been in the training field for over twenty-seven years. He has worked for Fred Pryor Seminars as a seminar leader, Dale Carnegie as a certified trainer and Leadership Management Inc. as a trainer.
Tim has delivered tailored training programs on management skills, customer service and interpersonal skills training to thousands of participants and clients in all sectors of business; non-profit, for profit, academic, government and union and non-union shops.
Tim Smith Consulting topics include:
- Time Management
- Supervisory Skills
- Team Building Skills
- Dealing With Difficult People
- Overcoming Workplace Negativity
- Conflict Management
- Interpersonal Skills
- Coaching Skills for Managers
- Dealing With Different Generations
- Customer Service Skills
- Stress Management
- Sales Training
- The Exceptional Assistant
- Playing the Game of Work
Tim Smith Consulting clients include:
- Executive Office of Former President Clinton
- The Pentagon
- New Balance Footwear
- Commerce Bank
- Lehigh Carbon Community College
- Crozer-Chester Medical Center
- The United States Tennis Association
- Herr Foods
- The Home Depot
- Lehigh Valley Hospital Network
- The Independent Free Papers of America
- High Steel Industries
- Back To Top
- Delivering Superior Customer Service
- Neutralizing Difficult People and Sticky Situations
- Dealing With the Different Generations
- Effective Communication Skills for Today’s Workplace
- Coaching Skills for Today’s Leaders
- Overcoming Negativity in the Workplace
- Team Building Skills for Today’s Workforce
- How to Manage Multiple Projects
Dealing With the Different Generations
Dealing With the Different Generations
F Does your workplace look like your last family picnic?
F Does your customer and co-worker look and act different than ten years ago?
F Do you become anxious when you need help from someone younger than you?
If you answered yes to these questions, then this practical, real–life situational seminar is for you!
With the country’s changing demographics – the workplace is different than when our parents
went to work. With the different generations working together it can be quite challenging in
getting results. The generation’s “X” and “Y” work ethic is driving the old-timers crazy. The
corporate policies and procedures are stifling to the younger worker. The business dress code
is definitely changing. If this sounds like your workplace, or even your home, we have help for
you. We will help you to understand not only yourself, but the other generations; old-timers, baby-boomers, X and Y. We will give you specific words and phrases that motivate and also turn off each generation. You will leave with a renewed sense of your working relationships.
Learning objectives for the day:
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Techniques on attracting each generation for your workplace
- How to cope with the different generations
- Techniques on developing a positive work environment
- How to communicate more effectively
- Sell more effectively to each generation
More Information
- Back To Top
- Delivering Superior Customer Service
- Neutralizing Difficult People and Sticky Situations
- Dealing With the Different Generations
- Effective Communication Skills for Today’s Workplace
- Coaching Skills for Today’s Leaders
- Overcoming Negativity in the Workplace
- Team Building Skills for Today’s Workforce
- How to Manage Multiple Projects